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Welcome to ResolveIT
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At ResolveIT we take pride in our work knowing that we are providing the very best IT support for the ever changing technologies that are needed to run your day to day business. Its a fact that we can not ignore, we rely on technology to do 80% of the work to run any successful office environment. However technology is not immune to failures especially in IT where it is critical to keep these systems running with the minimum downtime as possible, thats where we come in. With our 20 years experience in IT support in both education establishments and business we are well equipped with the knowledge to provide you with the peace of mind that your systems are safe and reliable.
Most problems in IT are caused by lack of knowledge and poor maintenance which can be a fatal combination, it's all to easy to say "why do I need support my computers are running fine" that maybe true however some of the simplest maintenance tasks can be lethal if not done on a regular basis, Can you or for that matter your company really afford your business critical data to be lost? They say education costs and it's only when the disaster has happened do you realise that the cost of recovering from the disaster is more than the regular maintenance charge, why not contact us on 0161 408 6219 or 07825 269391 for a free consultation and to find out the benefits and reassurance we can offer. You can download our information leaflet here
What We Support |
You will know like we do that the management information system of your business is now becoming more embedded within all IT systems within your business, not just admin. Therefore ResolveIT Support Solutions is your perfect partner for supporting all your IT needs. Our Managed Services are bespoke to suit the client because we know that all businesses are different and will require different levels of support. We don't tie you up with long winded contracts but we do hold quartley reviews with our clients because as you may know your IT systems will be ever changing and adapting to suit your business needs. What can Microsoft offer the small business? |
Microsoft have really put their heads together and seriously considered the small business user with their new releases of their Server software which comes in two flavors. Microsoft Small Business Standard 2011 is aimed at businesses that want to take advantage of Exchange and SharePoint and Windows Small business 2011 Essentials that will allow 25 users with no extra licenses and offers file and print with a much improved backup feature. I’m confused what’s the difference? Well there is a huge difference which we will try and explain by breaking the features down; SBS 2011 Standard offers the small business a variety of features which we will list below.
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Do I need a Server? |
Some of the features a Server provides are in house managed email, file sharing, the ability to work away from the office, printer sharing, an intranet (website for internal office use to share information, calendars and contacts) backups and enhanced security. If you have more than 10 - 15 staff then you should seriously consider a Sever, if you have 2 - 10 staff then a Sever can still be very beneficial, it may surprise you to know that I have clients with only 2 staff that couldn't operate without a Server. As I have mentioned you need to think about what the Servers job will be and the options it will provide should your business expand. The cost of a Server as a guide can cost anywhere between £2,500 to £20,000+ some things that you have to consider are the extra hardware you need to protect your data and Server for instance you will need a UPS (Uninterrupted Power Supply) Backup Media (External that can be taken off the property) and a backup procedure. Affordable I.C.T |
Resolve IT Support Solutions provides you with a PC network support department at a fraction of the cost of hiring a full-time IT professional. We can also act as an extension to an existing in-house IT team, providing backup support and a third-line of escalation. Using remote technology we are able to access your systems from our offices providing an immediate response to your problems. Our helpdesk is operated by experienced IT professionals who have a pool of knowledge, experience and certifications to ensure you receive only the best backup support.
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